Top 8 FAQs
We do not open accounts online. All accounts are opened in person with one of our Customer Service Representatives. For all new customers we conduct a credit check, Equifax and ChexSystems, to verify your identity and to help us understand how you’ve handled your accounts at other banks.
The first time you log in you will need to input your temporary Access ID in the top right hand corner of the home page and click Login. You will then be asked to input your temporary password. On the next page, you will be prompted to change both the temporary Access ID and password. Once completed you will need to answer 3 security questions, for an extra layer of identity verification.
Yes! Online Banking is free for all Citizens Bank customers.
Contact our Customer Service Representatives at 770-886-9500 Monday-Thursday, 8:30 AM-5:00 PM and Friday, 8:30 AM-6:00 PM.
Our secure Bill Pay service is free for all Citizens Bank customers! Register for Bill Pay and begin the set up process by selecting the “Bill Pay” link in your Online Banking account. Follow the guided steps to begin paying your bills online.
Citizens Bank of Forsyth County’s routing/ABA number is 061104929.
Citizens Bank of Forsyth County’s incoming wire instructions are:
CenterState Bank of Florida, N.A. (Atlanta, GA)
The Citizens Bank of Forsyth County
For Further Credit to our customer and their account number
Citizens Bank of Forsyth County branch locations and hours of operation:
You can contact our Customer Service department one of two ways:
Citizens Bank of Forsyth County is a safe, secure and well-capitalized community bank. We are an FDIC member and an Equal Housing/Equal Opportunity Lender. Deposits are insured up to $250,000.
To view our Mobile Banking service and info page, click here.
Visit the “About Us” section of the website to learn more about Citizens Bank of Forsyth County.
Yes. Call 678-513-9249 or 1-888-872-4924 to obtain account balances and other pertinent information 24 hours a day, 7 days a week.
You typically receive your Online Banking access one business day after account opening. The access information will be sent to you through email.
Immediately! We now issue debit cards at the time of account opening.
You typically receive your first order of checks in 7 to 10 business days.
Citizens Bank offers a full suite of personal and business products and services. This includes deposit accounts (checking, savings, and money market accounts, as well as CDs, and IRA products), personal and business loans, and other traditional and online services.
To apply for a commercial or personal loan, please contact one of our loan officers. We will work with you to customize a loan program tailored to fit your specific financing needs.