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Security Center


How We Protect You

At Citizens Bank of Georgia Bank, we use several layers of technology to safeguard the confidentiality of your transactions. The security of your online information is very important to us. We have implemented the appropriate security channels to keep your information safe!

Secure Socket Layer

Citizens Bank of Georgia requires the use of a secure browser to access account information and perform transactions. Secure browsers use secure socket layer (SSL) technology to communicate with servers. The SSL certificate keeps hackers from retrieving your information.

Online Banking is designed to work with all the popular internet browsers. If you need additional assistance, please contact at 770-886-9500.

Secure Login

To access account information, you must provide a username and password. Your password is not displayed when entered.

Protect your Citizens Bank of Georgia username and password. Never reveal your password to anyone and take precautions to keep your computer free from viruses.

If you must step away from an active online banking session, the system will time out after an extended period of inactivity.

Secure Communications

Citizens Bank of Georgia does not send out unsolicited emails asking for customer’s to input confidential information.

If you receive an email claiming to be from Citizens Bank, do not reply to the message: call us at 770-886-9500.

How to Protect Yourself

Protect Your ATM Transactions

To help protect your ATM transactions, consider the following measures:

  • Never disclose your personal identification number (PIN) to anyone.
  • Never accept help from strangers when using an ATM. Always be cautious of strangers asking for help at the ATM.
  • If the ATM retains your card, cancel it immediately.


With Cyber crimes continually rising, consider reading the attached brochures to further your knowledge on how to protect yourself.


Check back here for known cyber security alerts.

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